We aim for our setting to be realistic and flexible with our fees and payment policy whilst being competitive with our competitors, however it is necessary within our nursery to have set guidelines so we are all clear of our expectations.
- All fees should be paid in full for the week the child is attending by cash, card, cheque or standing order (to be set up with the finance department).
- Late collection of children past their session times will incur a charge of £5 per 15 minutes of lateness as will starting before the pre booked session times.
- If fees are in arrears by 14 days the setting has the right to suspend the nursery place until such arrears have been paid in full. If after 28 days payment has not been received then the registration will be cancelled which will include the 2 weeks' notice period.
- Debt collection proceedings will be commenced to recover all monies owing, starting with the Institute's finance department followed by an outside company.
- Two week’s written notice is needed to cancel this contract and to pay for all sessions during the notice period.
- All missed sessions with regards to child illnesses are payable in full.
- Children who attend the setting all year round are eligible for 2 holiday weeks on a pro-rata basis with discount of 50% of their weekly fees. Children who are 'term time only' do not receive additional holiday weeks.
- All bank holidays are refunded at 100% and the Christmas week is refunded at 100%.
